Senior Enterprise Account Manager
SITECORE CORPORATION A/S
To develop, service, manage and maintain the growing number of customers in the Nordic and Emerging region, we are looking for an experienced and skilled Senior Enterprise Account Manager with several years of experience within Sales, Account Management, Customer Service and Business Development.
The ideal candidate has great knowledge and deep understanding of CMS, e-Commerce and Digital Marketing
Responsibilities and your role
You will be given the task, responsibility and freedom together with the Managing Director of Sitecore Nordics and Emerging Markets to build, organize and plan how we work with existing customers. You will have a major share in shaping the progress that Sitecore experiences in all our markets and how we will engage with existing customers. The right candidate has the potential to lead the Account Management team of The Nordic / Emerging Markets:
Secure high customer retention
Drive upsell and cross-sell
High customer satisfaction
Manage a portfolio of larger existing accounts across The Nordic Region and Emerging Markets
Develop strategies and plans for how we execute Account Management in The Nordic Region and Emerging Markets
Drive relationships and engage proactively with larger customers
Develop strategies and plans, leveraging knowledge of accounts, decision makers and influencers, to execute existing account sales
Conduct business reviews to develop relationships, develop account plans, support customers to fully exploit and maximize the customer’s investment in the Sitecore Platform
Pro-active communication of new version releases, product positioning to relevant customers to drive adoption and generate opportunities
Manage annual maintenance renewal and uplift negotiation
Manage enquiries relating to assigned customer base
You are/have:
+6 years’ experience in sales and a consistent track record of exceeding targets
Business oriented Digital Marketer with technical understanding
Strong verbal and written communication skills in English
Outgoing and result driven personality
Experience from working with enterprise companies
Understands the Sales / buying process and the politics in a large organization
Experience in consultative solution selling
Data-driven approach to understanding the customer
Can present the value of customer experience software and e-commerce
The desire to be part of a global success and make a difference
Experience and knowledge CMS, e-Commerce and Digital Marketing
Your educational background is not as important as your personal drive, strong communication skills and a measure of business and technological understanding. Having a large network in the digital agency and Solution Integrators would be an advantage.
About Sitecore
Sitecore is the global leader in experience management software that enables context marketing. The Sitecore® Experience Platform™ manages content, supplies contextual intelligence, and automates communications, at scale. It empowers marketers to deliver content in context of how customers have engaged with their brand, across every channel, in real time. More than 4,600 customers—including American Express, Tivoli, PFA, Danske Bank, Mærsk, easyJet, and L'Oréal—trust Sitecore for context marketing to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue.
To Apply
To apply, please upload your CV and cover letter in English expressing your motivation for this position. We are reviewing CV´s on a continuous basis and recommend to apply as soon as possible.
