Sourcing Manager (Finland)

TELUS International is looking for a Global Community Sourcing Manager in Tampere, Finland

Global Community Sourcing Manager will be driving the strategy and develop processes for AI business resourcing needs.

JOB DUTIES

• Manage recruitment teams       

• Proactively monitor and evaluate resource pools and recalibrate sourcing strategy as needed.       

• Identify suitable resourcing strategies for different kind of programs/projects         

• Manage availability and capacity of the global recruitment teams            

• Responsible for leadership, development, implementation and administration of recruitment programs and drive execution of an effective short-term and long-term recruiting strategy to meet objectives

ADDITIONAL RESPONSIBILITIES

• Drive strategy to build up the global recruitment team of employees in different sites and in-country recruiters to work on-demand in countries of interest 

• Collaborate with Program Directors and Managers to fulfill requirements, initiate proposals and estimates for new opportunities as well as development of existing accounts

• Create and manage Key Performance Indicators to measure the effectiveness of the recruitment team

• Document best recruitment practices across different project types and countries

• Strong experience in developing strategies to leverage various social media recruitment - Internet, Facebook, Twitter, LinkedIn, formal/informal networks - to directly and indirectly attract and source qualified candidates.

• Responsible for analyzing data to identify gaps and trends. Contribute to development of recruiting metrics and analytics to help guide decision making, measure team productivity, and program ROI

• Identify opportunities to drive process improvement and create efficiencies

• Facilitate and lead meetings to discuss key initiatives and projects with recruiting team and client groups

• Responsible for analyzing data to identify gaps and trends. Contribute to development of recruiting metrics and analytics to help guide decision making, measure team productivity, and program ROI

• Identify opportunities to drive process improvement and create efficiencies

QUALIFICATIONS/SKILLS

• Bachelor’s Degree

• 4+ years of recruiting and coordination / management experience

• Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates.

• Demonstrated ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment

• Ability to mentor, coach and provide direction to a team of employees

• Solid understanding of the organization's business operations and industry

• Experience scaling a recruiting team

• Demonstrated talent with critical thinking; ability to comprehend, analyze, and interpret.

• Flexible and reliable for delivery results-oriented customer satisfaction

• Experience in working in multicultural environment

• Organized, pragmatic and results oriented

Valid work authorization in Finland.