Quality Control Engineer for Blue Ocean Robotics.

At Blue Ocean Robotics Group we develop, produce and sell professional service robots with healthcare as the most significant market.

We strive for a more sustainable future. That is why we create robots that help solve some of the world’s major challenges. Our robots try to support the United Nations’ Sustainable Development Goals. All our robots are created with the aim to achieve higher levels of productivity through technological upgrading and innovation, especially with a focus on high value added and labor-intensive sectors like especially the healthcare segment.

-GoBe Robots, a mobile telepresence robot to aid in CO2 reductions from the reduced need to travel as a result of having a telepresence solution. By supporting climate change we support UN Goal 13 of Climate Action. It also reduces infection spread by enabling people to connect from remote locations and work together.

-UVD Robots, a mobile robot for disinfection, to revolutionize hygiene standards in the healthcare sector, and prevent hospital acquired infections. With UVD Robots we support UN Goal 3 of Good Health & Well-Being

-PTR Robots, a mobile robot to provide safer and better patient transfer and rehabilitation. By working with enabling technologies that result in a faster patient recovery and better working environment for healthcare personnel, with PTR Robots we support the UN Goal 8 of Decent Work and Economic Growth.

Among other things, Blue Ocean Robotics has won one of the robot industry’s most prestigious international awards, the IERA Award.

Blue Ocean Robotics, Europe’s largest manufacturer of service robots, has now strengthened its financial muscle, with an investment from the Danish company A.P. Møller Holding of 335.25 mDKK (45 mEUR/51 mUSD). This will enable the company to roll out its sustainable mobile robot solutions all over the world.

We are proud to be serving humanity through our portfolio of robots.

The Job

You will join a fantastic team of people with diverse backgrounds and cultures that come together and work with the different types ofmobile robots we create and produce onsite in HQ in Denmark.

As a Quality Control Engineer, your role in the Quality team will be to handle the customer complaints received from the Customer Service team. You will resolve those complaints by following structured problem solving techniques - 8D. You will participate in the cross functional team meetings and share the progress of it. You will document all the data being handled (problem statements, testing of containment and preventive solutions, tracking the action items). You will identify the gaps and address them in the right forum.

Your tasks and responsibilities

• Handle customer complaints with the ownership and drive the 8Ds - problem definition, RCA , review and track resolution effectiveness and containment coordination

• Act as 8D facilitator

• Lead cross functional problem solving teams to drive process and product improvements meticulously

• Conducting problem solving in different domains - technical and non-technical

• Support for the development of DFMEA and PFMEA

• Control the set up procedures to ensure quality in all stages of material handling - incoming, assembly, testing and packing of the robots and ensure capability

• Capture, analyze and present quality data

• Analyze, validate and report test results

• Contribute, document and optimize for test facilities and test methods with NPI

• Identify new opportunities to improve processes and work procedures from quality perspective

Good to have:

• Experience in working with Atlassian platform - Jira and Confluence

• Experience in working with ERP system, preferably Odoo

• Scrum mindset

• Experience with supplier quality

• Experience from automotive industry

Your profile

• Hold a BA level technical education and bring a proven track record of minimum 3 years of working experience in Robotics/ automation or similar

• Expert in handling problem solving techniques and RCA tools

• Good communication skills in general and the ability to coordinate with different stakeholders

• A high quality and analytical approach to your work

• A proactive, optimistic, passionate and self driven personality

• Good command over English language (oral and written)

• International mindset

 What we offer

In Blue Ocean Robotics we develop and commercialize robots. The development of our robots is based on our RoBi-X model, where Blue Ocean Robotics has the management of robot technology and the design of robots in collaboration with strong partners in the market.

Unlike most other companies in the Odense robot hub, Blue Ocean Robotics focuses on more than one product, with a range of service robot products for widely varying industries such as healthcare, hospitality, construction and agriculture.

We are on a robotics quest with a dynamic and flexible organization. We have monthly social events, spouse network, Blue Ocean Robotics Academy, danish language school, health insurance, warrant program for our full time employees and of course PC and mobile phone are available if needed.

We respect each other and our differences. We take pride in integrating international colleagues in cooperation with Odense Robotics and International Community Odense.

Want to know more about Blue Ocean Robotics please visit our website: www.blue-ocean-robotics.com. You can also follow us on Linkedin, Facebook and Twitter.

Please note that we only receive applications via upload of documents on our website. 

https://www.blue-ocean-robotics.com/career?hr=show-job%2F91800%26locale%3Den_US 

Application deadline:

As soon as possible