As a Technical Account Manager, you are responsible for the technical implementation of all projects assigned to you. You are the primary contact for the customer on all technical matters, and you function as an intermediary between the customer and the different departments within Skyline. The telecom, broadcast and satellite industries will be your playground, where you can apply your affinity for high-tech, software products. We offer state-of-the-art, global leading software solutions in a fast-changing industry. With thousands of drivers, highly advanced features, and a proven track record, DataMiner is the best-of-breed network management solution for the telecom, satellite and broadcast industries. You can become part of this winning team and apply your skills to further expand our success around the globe.
[+] acquire and maintain detailed knowledge of all DataMiner features
[+] take ownership of the full technical implementation of your projects
[+] become your customers’ primary contact for all technical matters related to your projects
[+] fully understand all aspects related to the functional and technical specifications of your projects
[+] ensure sufficient documentation of all technical requests to other Skyline departments to guarantee efficient implementation of all technical aspects of your projects
[+] troubleshoot all technical issues that affect project delivery
[+] perform quality assurance from a functional perspective on all technical features in your projects
[+] create and maintain all required project documentation for acceptance, hand-over, and internal presentation procedures
[+] identify potential commercial opportunities and notify the appropriate Sales Manager
