1st and 2nd Level Helpdesk Agents Hungary - Debrecen
Offered by:
Available for event:
Job offer description
Would you like to work in one of the coolest office in Debrecen surrounded by hundreds of multinational colleagues and to work in a fun team? If you speak English and other European languages, looking for a great place to work, do not hesitate and join our Client’s team!
Tasks
- Providing support in solving of authorization problems
- Accepting and immediately starting to process, solve or forward SW/HW and telephony problems
- Analysing requests and problems and develops solution suggestions
- Accepting and supporting orders
- Giving advice in order to achieve an efficient IT operation
- Accepting incoming information and making sure that it is correctly recorded and is immediately processing or forwarding according to the internal processes
Requirements
- Experience in IT Helpdesk/Customer Service
- Good knowledge of the current Windows operating systems
- Fluency in English AND/OR German/French/Dutch
- CCNA knowledge is an advantage
- Is open, communicative and works well within a team
Location: Debrecen
If you are interested in the above position please send your English Curriculum Vitae in Word format to cv13@karrierhungaria.hu e-mail address.
