Customer Experience Associate (m/f) - Dutch

Kelly Services is a multinational company, based in Portugal since 2008. As Human Resources specialists, we work every day in order to give the best solutions to our partners and to our candidates. Our focus benefits our customers, wherever they operate around the globe - in a growing number of specialized fields.

We are looking for a Customer Experience Associate with fluency in Dutch (m/f). The major responsibilities of these professionals are:

- Providing support to small and medium-sized businesses (SMBs) based in EMEA through different channels - chat, email and phone;

- Providing product and tool support to improve the overall experience and drive higher product adoption and spend;

- Ability to identify trends and solve problems facing multiple SMB clients;

- Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the clients SMB advertising solutions;

- Provide vital product insights and feedback on client products.

 What are we looking for in candidates?

- Fluency or native speaker in Dutch, with English (mandatory);

- Degree in Marketing, Economics, Computer Science or similar degree (mandatory);

- Work experience Marketing, Digital Marketing or Technologies (mandatory);

- Excellent knowledge as a user of MS Office products and the Internet;

- Experience with online advertising products and social networks;

- Focus on the rigour, productivity and quality of service provided.

Local – Lagoas Park

Schedule – Availability to work Sunday to Thursday between 08 am – 5 pm

 Offer:

- Specific training to perform and execute this Content analysis;

- Integration in an international project and a young and dynamic team;

- Base salary + Meal allowance + Transport allowance + Language Bonus (monthly bonus, paid 3 in 3 months);



 

If you are looking for an opportunity where you can make a difference, then this is for you!

Send us right now your up to date cv, and be part of a new project!