Essential Duties & Responsibilities:
- To ensure that guests are given the best possible service and assume 100% responsibility for guests' experience.
- To serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner.
- To ensure that customers are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the establishment.
- To ensure sideboards on stations are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment.
- Receive and serve food orders to guests seated at the bar area.
- To be totally familiar with the composition of all menu items.
- Balance cash receipts.
- Report all equipment problems and bar maintenance to the management .
- To take orders from customers and ensure these are given to the appropriate person to execute.
- At all times to be aware of and practise good customer relations, assisting the guest in any way which does not adversely affect other customers.
- Record drink orders accurately and Immediately after receipt in our POS system.
- Wash and sterilise all glassware, prepare garnishes for drinks and replenish snacks for bar patrons.
- To attend to customer complaints satisfactorily.
- Check identification of customers in order to verify age requirements for purchase of alcohol.
- To be continually aware of , and maintain , the highest standards of personal hygiene and dress.
- To attend meetings and training courses as requested.
This Job Description in no way states or implies that these are the only duties that are to be performed by the employee occupying this position. Employees may be requested to perform other Job related duties assigned to them by their Direct Superior.
Qualifications Required:
- FOOD HANDLING COURSE B
- FOOD HYGIENE CERTIFICATE (WARRANT)
Languages Required:
- English & Italian OR
- English & French
Vacancy Number: 330485
To apply please send a CV in English by email to eures.recruitment.jobsplus@gov.mt. Please quote the vacancy number and title in your email.
For further vacancies available in Malta please visit https://ec.europa.eu/eures/eures-searchengine/page/main?lang=en#/simpleSearch
