Internship Front Office Department (Guest Relations) 2020 (M/F)

We are looking for a young and proactive trainee for 2020 in Front Office Department (Guest Relations).





Main tasks of the function:



- Be able to do the check ins for our RCS & CEM Guests according to the company standards.

- Rooming of the guests.

- Be present on the lobby to speak/help the guests.

- To be able to deal with complaints/challenges (simple ones).

- Prepare on a daily basis VIP lists and respective Welcome Cards.

- Answer GSS.



Required Languages:



- Portuguese (mandatory)

- English fluent

- Spanish highly appreciated

- Any other language will be a plus



Benefits:



- Monthly scholarship of € 450,00;

- Shared accommodation with housekeeping service with a monthly cost of € 100,00;

- Transfer from / to airport;

- 3 meals per day at our staff canteen, 7 days per week (including days off);

- Portuguese classes;

- Uniform with laundry service.



We offer:



- Meet & Greet with our Leadership Team;

- Internship Integration plan;

- Training plan, participation in e-learning and on class training for the several areas;

- Monthly meeting with our Managers;

- TakeCare initiatives;

- Recognition Award.





Want to join us? Apply now!



Email: pinecliffs.hr@luxurycollection.com